Return & Exchanges
Return & Exchanges
We want you to love your purchase! If you’re not fully satisfied, you may return your item within 30 days of delivery for a refund or exchange.
Conditions:
- Item must be unused, in original packaging, and in the same condition you received it.
- Proof of purchase (receipt or order number) is required.
- Shipping costs are non-refundable and return shipping is the customer’s responsibility unless the item is defective or incorrect.
How to Start a Return: Contact us at 18CandleStudio@gmail.com with your order number, and we’ll guide you through the process.